DOA Form

DOA Claim Form – Thailand Betta Fish

DOA Claim Form

Dead on Arrival claim for Betta & Guppy fish orders. Please complete this form as soon as possible after delivery.

12-Hour Deadline
This form must be submitted within 12 hours of delivery. Claims received after this window cannot be processed.
Guarantee Coverage
Betta Fish β€” Covered Guppy Fish β€” Covered Flowerhorn Fish β€” Not Covered
1

Order Information

2

Your Information

3

Fish Details

4

Photo Evidence

After submitting this form, you will receive a confirmation email. Please reply to that email and attach your photos.

Photos must show:
Β  β€’ The dead fish inside the original, unopened shipping bag
Β  β€’ All fish that arrived dead (one photo per fish if possible)
Β  β€’ Accepted formats: JPG, PNG, HEIC
Claims without photo evidence cannot be processed.
5

Confirmation

βœ“

Claim Submitted

Thank you. We've received your DOA claim and will review it within 1–2 business days.

Next Step β€” Photo Evidence Required Check your inbox for a confirmation email and reply to it with your photos showing the dead fish in the original, unopened bag. Your claim cannot be processed without photos.
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Questions? Contact us at support@thailandbettafish.com

Our Legacy

We work tirelessly for 30 years to uphold the high standards set by our Thai ancestorsΒ and fellow breeders, ensuring that each and every Betta Fish we produce is of the highest qualityΒ and meets the expectations of our customers. When you buy from us, you're not just purchasing a beautiful and captivating pet. You're also becoming a part of a long and rich history, and joining a community of people who appreciate and value the beauty and wonder of these amazing fish.

Thailand Betta Fish For Sale
Thailand Betta Fish For Sale